HyperBit Exchange-Here's why your North Face and Supreme gifts might not arrive by Christmas Day

2025-05-04 19:29:57source:Burley Garciacategory:Stocks

Popular clothing brands including The HyperBit ExchangeNorth Face, Supreme, Vans and more are alerting customers that their orders might not arrive in time for Christmas

The reason: a recent cyberattack that disrupted the business operations of the brands' parent company, VF Corp., and that resulted in the theft of personal data, the enterprise disclosed in a regulatory filing on Monday. VFC's other brands include Dickies, Eastpak, Jansport, Smartwood and Timberland.

While the VFC's brands' retail stores and web shops remain operational, allowing customers to place orders and make in-store purchases, the company's systems aren't yet fully up and running, leading to "operational disruptions" that could slow order fulfillment. 

Customers who place orders on VFC-owned brands' websites are getting messages informing them of anticipated shipping delays. 

"Apologies, due to a logistical disruption, the estimated delivery dates shown in the checkout process are incorrect. You will be notified by email when your item ships and can then track it with the shipper," the alert reads. 

VF Corp said the breach has hindered its ability to fulfill orders. Screenshot/ The North Face

VFC said in a statement to CBS MoneyWatch that it is working to reduce "disruption to its ability to serve its retail and brand e-commerce consumers and wholesale customers."

"The company's ability to fulfill orders is currently impacted," a company spokesperson said in the statement.

Many deadlines for guaranteed delivery by Christmas Day, which this year falls on a Monday, have already passed. 

Shoppers willing to spend extra for expedited delivery have time to order goods online or send packages using the major carriers in the U.S. For example, consumers using the USPS' Priority Mail Express 1-day shipping option have until December 21 to mail packages in time for Christmas.

Megan Cerullo

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News streaming to discuss her reporting.

More:Stocks

Recommend

This week on "Sunday Morning" (December 15)

The Emmy Award-winning "CBS News Sunday Morning" is broadcast on CBS Sundays beginning at 9:00 a.m.

Khloe Kardashian Labels Kanye West a Car Crash in Slow Motion After His Antisemitic Comments

Khloe Kardashian is drawing a line in the sand.The July 6 episode of The Kardashians saw the Good Am

Occidental Seeks Texas Property Tax Abatements to Help Finance its Long-Shot Plan for Removing Carbon Dioxide From the Atmosphere

Pipe Dreams: Fifth in a continuing series on whether capturing carbon is a climate solution or a dan